Please email your resume to career_opportunities@electricexpressappliance.com or send us a fax at 650-212-0733.

Repair Technician & Senior Technician

As an In-Home Appliance Repair Technician I, you will have the opportunity to repair: Refrigerators, Washers and Dryers, Gas and Electric Stoves, Ranges, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances in customers’ homes.

• Excellent pay plus commission and various incentive plans
• Some of our benefits include:
• company van,
• gas card,
• uniforms,
• iPad,
• specialized tools,
• paid time off, subsidy for medical and dental
• Ongoing industry training is provided
• Home dispatch within a radius of 30 to 50 miles
• Strong electro-mechanical troubleshooting and repair background
• Positions are Full Time – Monday through Fridays (Saturdays only upon technician request)
• Must be flexible to work overtime as needed

Appliance repair responsibilities include:

• Providing timely and quality repairs of customers’ products
• Maintaining high-quality customer service and care
• Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Participating in technical training and home study
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customer
• Maintaining truck stock inventory within the prescribed company guidelines and standards
• Keeping a clean, organized van

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.
 
Requirements of the Service Technician role include:

• EPA certification a plus or willingness to obtain
• High school diploma or general education degree (GED)
• Repair Technician:  At least 1 – 2 years of appliance repair experience, preferred
• Senior Technician: 7+ years of appliance repair experience, preferred
• Ability to use an iPad/laptop for parts inquiries and ordering and daily routine operations
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to perform accurate repair of customer product
• Ability to follow directions and specific process steps to ensure quality workmanship
• Flexibility to work variable and flexible hours, including overtime
• Must complete all technician training elements within required timeframes
• Must possess and maintain a valid state driver’s license in state of California
• Must pass pre-employment drug screen and criminal background check
• Must be at least 18 years of age
• Ability to occasionally lift up to 100 lbs.